Westpac International Inc

Review

Westpac International Inc is a renowned moving company with a reputation for employing hardworking and courteous staff members. Customers consistently express their admiration for the movers' efficiency and dedication, as they arrive promptly and complete the tasks swiftly without compromising on quality. In fact, one customer even commends a specific employee, a Portuguese man named Patrick Costa, for his exceptional work in the yard. However, there have been instances where communication and pricing issues have arisen. One customer shares their experience of the stress and confusion that ensued after receiving an updated quote, which significantly exceeded the initial estimate. The customer had initially been assured that they would be charged based on the weight of the items, but the final quote was based on the number of crates instead. The lack of clarity in the quote emails further exacerbated the confusion. Despite these challenges, the customer still awarded the company a 4-star review, acknowledging the outstanding efforts of the packing and loading teams as well as the competitive pricing. However, an unfortunate incident occurred during the repacking of the container, resulting in a bed being inadvertently left behind. Regrettably, the customer has yet to receive the missing item. Overall, Westpac International Inc receives praise for its hardworking and efficient movers. Nevertheless, improvements in communication and attention to detail are necessary to ensure a smoother moving experience for all customers.

3.10